Troubleshooting no audio

Checklist to fix silent streams.

Updated: 11/30/20251 min read#troubleshooting

Troubleshooting: no audio

Common causes

  • Wrong mount or password
  • Encoder muted / wrong audio device
  • Firewall blocking the outbound connection

Checks

  1. Verify BUTT/Mixxx shows a connected state.
  2. Open the HTTPS stream URL directly in your browser.
  3. Try a lower bitrate (e.g. 96k) and re-test.

Still stuck? Open a support ticket.

Was this helpful?